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Terms and Conditions

Welcome to Paneer & Pepper Pizza! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. Ordering and Payment

  • All orders placed through our website or mobile application are subject to acceptance and availability.
  • Prices are listed in [$] and are inclusive/exclusive of applicable taxes.
  • We accept various payment methods, including credit/debit cards, UPI, and cash on delivery (where available).
  • Once an order is placed, it cannot be modified or canceled after a certain period.

2. Delivery Policy

  • Delivery times may vary based on location and demand.
  • We strive to deliver within the estimated time but are not responsible for delays caused by unforeseen circumstances.
  • If you provide incorrect delivery details, we are not liable for non-delivery or misdelivery.

3. Refund and Cancellation Policy

  • Orders once placed cannot be canceled unless under exceptional circumstances.
  • Refunds, if applicable, will be processed within 5-7 business days.
  • In case of wrong or damaged orders, customers must notify us within 24 hours of delivery for resolution.

4. Use of Website

  • You agree not to misuse our website, including attempting unauthorized access or transmitting harmful content.
  • We reserve the right to suspend or terminate access for violations of these terms.

5. Intellectual Property

  • All content on our website, including logos, images, and text, is our property and cannot be used without permission.

6. Privacy Policy

  • We collect and store customer information as per our Privacy Policy.
  • Your personal details will not be shared with third parties except as required by law.

7. Changes to Terms

  • We reserve the right to update these terms at any time.
  • Continued use of our services after changes constitutes acceptance of the new terms.

8. Contact Us

For any queries or concerns, reach out to us at:

  • Email: [email protected]
  • Phone: 832-833-1388
  • Address: 1460 Eldridge Pkwy, #110 Houston, TX 77077

Thank you for choosing Paneer & Pepper Pizza! Enjoy your meal.